This incident has been resolved and connectivity is fully restored. The problem was caused by an increase in error rates within a system component which resulted in a heap out-of-memory (OOM) error. This caused a temporary service interruption for organisations hosted in the India region. Our team is working on a solution to ensure that such incidents won't occur in the future. We appreciate your cooperation and apologise for any inconveniences caused by this issue.
Posted Aug 26, 2026 - 21:40 UTC
Monitoring
The incident has been resolved. Our team is monitoring the status and will provide an update shortly.
Posted Aug 26, 2026 - 16:18 UTC
Investigating
A new Ringotel incident has been automatically created in the affected region (India). Our team has been notified and will review it immediately. If you have any questions, please contact us at support@ringotel.co or use the online chat / create a ticket. We appreciate your patience in the meantime.