Issue when importing a very big contacts list

Incident Report for Ringotel

Resolved

This incident has been resolved.

Posted Apr 19, 2021 - 17:18 UTC

Update

The incident is now resolved by upgrading the backend infrastructure. Additional logging is still enabled for further monitoring of the situation.

Posted Apr 19, 2021 - 17:18 UTC

Investigating

Importing a very big contacts list causes degraded performance.

Posted Apr 19, 2021 - 05:18 UTC

This incident affected: Regions (Asia Pacific (Singapore)).